The hospitality industry offers a wide range of career options. To be successful in the industry, you'll need certain qualities that employers look for and customers expect
Commitment To be successful in the hospitality industry, you must be committed to ensuring customer satisfaction. You must do whatever it takes to keep customers happy and also create repeat business.
Communication Skills The most successful in the hospitality business are those with excellent communication skills. They can communicate effectively both orally and in writing
Computer Know-How A great hospitality employee has good computer skills and is familiar with a wide range of technological applications that are used within the industry.
Knowledgeable of Safety/Hygiene Issues Successful hospitality employees are familiar with rules of safety and hygiene as they apply to food serving places, hotels, and other places where people spend time.
Teamwork Successful members of the hospitality industry work well with others and can be a productive member of a team. They value the contributions of everyone.
The hospitality industry is a notoriously difficult industry to survive in. It is judged by people who are using their disposable income and free time to do something they seek pleasure from, so they are definitely less forgiving.
Vassilios Canellos is a Hospitality Professional Hospitality Professional with more than 20 years of experience in leading service staff, managing teams and ensuring food safety standards, procedures and processes are followed. During this time, he's coached and mentored emerging talents, shared knowledge with several teams and spoken at Hotel industry events.