When we travel to a Hotel, we like to make sure the food is thoroughly cooked, the cocktails are ice cold and the service staff is friendly and well trained.
Food and beverage managers are the leaders in the back and the front of house in all the outlets that serve food or drinks.
Responsible for the overall operation for the outlets, food and beverage managers hire staff, purchase food and stock, and make sure everyone is trained on proper food preparation, proper and legal alcoholic beverage service, kitchen safety techniques and understand health standards. Food and beverage managers make sure that the company is represented correctly and that the company's standards are upheld.
What are the must skills for the position?
To organize and supervise the preparation of points of sale according to activity forecasts
In conjunction with the head chef, prepare the menus, organize purchases and manage stocks.
Enhance guest satisfaction and check that materials are well presented
Prepare or check the work schedules, ensuring that they are consistent with activity forecasts
Prepare the commercial action plan for the departments and ensure implementation
Work in close collaboration with the sales department to ensure a high standard of service and satisfaction for meetings customers
Management / Sales
Draw up the department's annual budget in line with hotel strategy
Check inventories that have been carried out
Know the market and customer expectations
Develop team spirit and motivation by creating a good working atmosphere
Take part in or validate recruitment
Help employees improve their skills and provide support for career development
Hygiene / Personal Safety / Environment
Be responsible and controlling the head of departments for keeping the equipment in good conditions
Ensure machinery works reliably and follows up any technical issue
Ensure that all F&B areas are kept clean and that hygiene and food safety standards are respected, by periodical controls
Ensure respect of the hotel's commitments to the "Environment policies" (saving energy, recycling, sorting waste etc)
Be responsible for the security of people (staff & customers) and property in the area under his/her remit
Other crucial skills for a Food & Beverage Manager
What are the F&B Manager's day to day operation?
Just as in other areas of the hospitality industry, the Food & Beverage manager has probably never seen a 9 to 5 day. It's not a store or a bank that you close. A 12-hour day is typical. It's busy all the time.
Vassilios Canellos is a Hospitality Professional Hospitality Professional with more than 20 years of experience in leading service staff, managing teams and ensuring food safety standards, procedures and processes are followed. During this time, he's coached and mentored emerging talents, shared knowledge with several teams and spoken at Hotel industry events.