Every hospitality professional must be well informed about all trends and practical aspects. This resource list, from analytics to funny things, present extraordinary insight in the various aspects of hotel-hospitality management. View them . All of these are worth your attention.
Those who work in boutique hotels will enjoy this blog, which features interesting stories from around the world, from luxury travel and unique hotels to sustainable tourism and eco-chic lifestyle, from quirky restaurants to the ultimate in fine dining.
An online hotel news and networking resource for boutique and lifestyle properties. The boutique hotel sector is booming – both small independents and large multi-nationals are investing heavily to establish a presence in this exciting market.Hotels tailored to this sector are opening at an ever-increasing rate, defying tough economic conditions. For the latest news, operating tips and other trivia, check out this blog regularly.
The blogs produced by Boutique Hospitality Management were conceived by Keith Space. Space, as some of your might know, started this company in 1997 just after having worked alongside Ian Schrager at Ian Schrager Hotels and Morgans Hotel Group. Space has taken a unique approach in hospitality and formed a company focused on managing boutique hotels and resorts as a full service unique hotel management company. An interesting take on this upscale segment of the business.
Are Morch coaches hotels on increasing occupancy and revenue, and how to keep customers happy through the use of social media and collaboration. Hotels and social media, he says, is his my passion. Value propositions is the core of my vision.
The authors believe in friendly, attentive, effective customer service and tend to our clients and business partners as a hotel does its own guests. Their mission, they say, is to help hoteliers understand and integrate powerful online marketing tactics and innovative solutions that will help drive business online. And their motto: quite simply, “attracting visitors through sites and search,” by emphasizes not only an ability to drive qualified traffic to customers websites, but also the magnet pull of the company as they endeavor to attract the most talented marketing team, the most exciting clients and the most valuable vendor partnerships.
This is what blogging is all about: musings that both hotel workers and guests should read. From his introduction (no one says this better than the author): “I’ve worked in hotels for more than a decade. I’ve checked you in, checked you out, oriented you to the property, served you a beverage, separated your white panties from the white bed sheets, parked your car, tasted your room service (before and, sadly, after), cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&M’s out of your minibar, laughed at your jokes, and taken your money. From New Orleans to New York, I’ve played by hotel rules and, in the process, learned every aspect of the industry. Due to the fact that I just don’t care anymore, I will now offer easy and never-publicized tips and tricks.” Awesome.
Another very informative hospitality blog is eHospitalityTimes. I would say that this blog is more feature-based than news-based, as the stories are broken up into overall categories such as “Tourism,” “Marketing,” and so on. This blog is also more “hospitality” based, so anyone that works at a hotel, from marketers to HR can benefit from reading it. Even hotel chefs can procure useful information, as there is a “Food & Beverage” section with cooking and presentation tips and news.
E-Marketing Associates bloggers read all of the blogs relevant to hospitality marketing.They also sometimes feature hotels that are excelling at Timeline, social travel sites, and mobile travel applications, all while providing discourse on te latest in social media.
Desirable guest amenities, competitive pricing, beautiful photos on a slick website– all of this is part of a successful hotel marketing strategy. However, the most important thing you can do to market your hotel is to develop relationships. Not just relationships directly with your guests, but with all the people or agencies who come in contact with your guests. In this guide, we’ll discuss the top three actions you should take right now to create a killer marketing strategy for your hotel.
Love this blog spot and its presentation. GuestDriven is revolutionizing the hotel industry they claim. Well… but they are extremely interesting and informative. They give hoteliers the opportunity to engage with their guests on a deeper level, giving them more chances to create relationships, build brand advocacy, and drive revenue. Their staff includes people with a background in hospitality, a keen eye for detail, and a passion to continue to build the best Mobile Guest Engagement platform available to hoteliers.
Although this blog’s name solely mentions marketing, it is critical that anyone with a stake in the hotel business, not just marketers, read this blog. It aggregates stories from a number of sources in online travel, marketing and hotel marketing. Many of the posts answer specific questions you may already have about hospitality and marketing, such as “14 reasons no one talks to your business on Facebook” and “How to drive direct hotel bookings.”
This is a great blog that every hotelier should be reading. The daily newsletter is jam-packed full of information varying from hospitality industry news to marketing and customer service tips specifically designed for hotels. It even details staff movements at relevant hotels all around the world as well as industry events. If you’re looking to further your career in hospitality, there are even lists of schools, job opportunities, and useful books to read.
Cornell is internationally known for its hotel management programs. Every Friday, the authors highlight some of the most interesting articles they’ve been reading from around the web. They cover hospitality marketing, hotel revenue management, hospitality social media marketing, SEO, SEM, and a few others for fun.
Hotel Manager Talk is a podcast and website dedicated to hotel employees hosted/produced/created by author Kevin Levine. Unfortunately, the hotel industry isn’t a 9-5 job and thus hotel employees don’t always have the time to research what’s going on in their world, Levine writes. The podcast is a collection of news stories gathered from various resources that you will hopefully find interesting, helpful and relative. Stories range from news, to trends, to management issues in an effort to keep fellow hoteliers up to date and give some good topics for water-cooler talk.
Since the Company, Hotel Managers Group, was founded in 1985, they have been providing award-winning hotel operation and management services for properties ranging from small, individually owned boutique hotels to major chain hotels and luxury resorts in the United States. HMG here provides creative solutions for hotel owners who are willing to “take the next step”. That next step may be a simple diagnostic review of operations, marketing, and accounting at the property level to determine where the hotel is positioned with respect to competition and what strategies should be implemented to increase market share.
What we like about this particular blog is its look into the future from the perspective of someone who knows the business inside out. Hotel News Now is certainly a blog spot for anyone to bookmark for the latest industry news. Highlighted here is only one of their many blogs.
We would be remiss not to mention the Hotels magazine website, which features a number of blogs written by their staff, and people in the industry. Some recent blogs focused on the food service industry, design, and branding. Really worth your time, even if you do have a subscription.
This is a career information blog authored by the folks at Fortis.edu. That said (and they do present a large number of career option blogs), their hospitality operations and management blogs are all-encompassing, covering all aspects of a career that prospective students would want to understand. Sample articles: “How to Become a Hotel Manger” and “What is Considered Excellent Customer Service.”
To remain competitive, hotels will move all business processes and guest interaction to the internet. This blog covers topics relevant for hotel business in the future. Some of the issues explored are: New forms of guest interaction with hotel: What processes? What devices? What will it look like? How will it work? Distribution of rooms: Online travel agencies? Hotel website? Brand website? GDS? Associations? And IT Infrastructure in hotels: Despite the Cloud, some hardware will remain in the hotel. What hardware is still necessary for the hotel of the future?
Hotel food and beverage professionals share experience, skills and commentary. These hotelier blogs reflect a variety of unique career perspectives and real-life workplace stories, observations and opinions.
Hotel Reputation management is recognized as the practice of monitoring and influencing the image of your property throughout the web. The concept arose within public relations but quickly shifted its focus towards newly emerging review sites, social media and search engine results. Barely any other industry is likewise affected by the impact of Reputation Management as the hospitality industry. This blog is unique in its discussion of these relevant issues.
Small Luxury Hotels of the World (SLH) is a group of over 520 hotels spanning more than 80 countries, which together offer an infinite variety of experiences tailored especially to travellers. The authors blog away with the latest from SLH and share their passion for small luxury hotels, which are tucked away in some of the most amazing places in the world. They hope to provide you with some inspiration and ideas whilst planning your next luxury hotel stay. Instructive, too, for small hotel management.
Dedicated to food service equipment, supplies and design. There are several aspects of the foodservice market that are changing now more than ever, and hotels are hoping to appeal to customer demands when they address these trends. Well written, nicely researched posts.
Vassilios Canellos is a Hospitality Professional Hospitality Professional with more than 20 years of experience in leading service staff, managing teams and ensuring food safety standards, procedures and processes are followed. During this time, he's coached and mentored emerging talents, shared knowledge with several teams and spoken at Hotel industry events.